Frequently asked questions (FAQs)

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Applications are for Semester 2 courses are now open - apply now.

Applications for NSTD students, The University of Manchester staff members, members of the public, and The University of Manchester alumni- will close at 5pm on Friday, 10 January 2025.

Applications for credited and non-credited students will close at 5pm on Friday, 24 January 2025.

Applications for Semester 2 Courses are now open. Please apply via the Apply Now page on our website.

Applications for University of Manchester staff members, members of the public and The University of Manchester alumni will close at 5pm on Friday, 10 January 2025 and applications for credited and non-credited students will close at 5pm on Friday, 24 January 2025.

Students cannot self-enrol. LEAP enrolments are to only be completed by the LEAP Administration Team.

Do not contact your Home School.

We expect all enrolments to be complete by Friday 24th January. If your enrolments aren't showing by the end of the day on Friday 24th January, please contact leap@manchester.ac.uk

Taking a LEAP language course for credit is subject to academic approval, entry requirements, language level test, availability and timetabling constraints. Therefore, you need to check this with your school first.

PhD students cannot take LEAP courses for credit as the credits would not count towards the degree and any additional credits need to be taken as non-credited. Please note that non-credited LEAP courses incur a fee.

Please also not that auditing of LEAP course is not permitted.

Credited students may only enrol to a maximum of two LEAP courses for credit (NB: this does not apply to Exchange/Erasmus students). Students may take an additional LEAP course as non-credited, however due to workload, we strongly recommend that you do not pursue this. Students enrolling in more than one LEAP course (credited or non-credited) must discuss this with either their Programme Director or Academic Advisor, to ensure they have considered their choices.
Having taken two or more LEAP courses, may not be used as a reason for mitigation in itself, should you not perform as well as expected. Having taken two or more LEAP courses, may not be used as a reason to request a refund (for paying students/members of public), in itself.

Credited students-

LEAP courses follow the same rules as other units across the university. The deadline to drop full year courses is the Friday of the second week of teaching in Semester One and for semester only courses the deadline to drop the course is the Friday of the second week of teaching in Semester 2 (9th February 2024). 

Non-credited students, The University of Manchester staff, members of the public and The University of Manchester alumni

As paying customers, non-credited students, The University of Manchester staff, members of the public and The University of Manchester alumni, can withdraw from the course at any point, but will only be entitled to a refund if the request is made in writing in line with the time frame outlined in the refund policy. Unless in the case of a timetabling clash, all refunds will incur an admin fee of £30.

The LEAP refund policy does not allow students to defer their place. Students who do not wish to continue a full year course and request a refund for the 2nd semester fees or chose not to pay it, will not be allowed to re-join a later year and should they wish to enrol on a LEAP course in the future they will pay the full fees and start in September of that year.  

Non-standard students - The University of Manchester staff members, members of the public, and The University of Manchester alumni - must complete a Right to Study check. It is essential that you complete this check as soon as possible as this is a Home Office requirement. If you have any questions or concerns, please contact leap@manchester.ac.uk

Please view the instructions to complete the check here 

If you are receiving any error messages, please contact leap@manchester.ac.uk

You must complete this check for each new application- even if you have previously completed the check, you must complete it again for this academic year.

All students must register each academic year. If you are studying a LEAP course this year, you must complete your registration. If have any problems completing your registration, please contact the Student Services Centre on 0161 275 5000 or using the Student Services enquiry form- and the team will respond to your enquiry within 5 days. 

The deadline to complete the Right to Study check is 5pm on Friday 17th January 2025. Unfortunately, if applicants fail to complete the check by this date, we will be unable to progress their application further.

The deadline to complete student registration is 5pm on Thursday 27th February 2025.

Please note that staff members taking a LEAP course will not receive an additional card.

Once you have completed student registration, you can go and collect your student card from the

School of Arts, Languages and Culture Student Support Hub- Next to Lime cafe, Lower ground floor, Samuel Alexander Building, South Wing.

If you would like a student card, please complete the following form. This is also in your confirmation of group email.

If you have any questions about this, please contact the Student Support Hub on the details below-

Phone number: 0161 529 3348

Email: salc.hub@manchester.ac.uk

Opening Times

During term time- Monday to Friday 9am to 5pm

Outside of term time- Monday to Friday- 10am to 4pm

Please direct any complaints regarding adminsitrative matters such as delays in registration, timetabling and access to the courses to leap@manchester.ac.uk. Other academic-related complaints should be directed to the Director of LEAP Dr Orieb Masadeh-Tate orieb.masadeh-tate@manchester.ac.uk, copying in the LEAP Team on leap@manchester.ac.uk and we will respond as quickly as possible.

If you are still not satisfied after discussion with the Director you may proceed with formal complaint procedures.

Once you have applied and been offered a provisional place, the LEAP Team will send you a link to make payment via the estore. Please note that places are not confirmed until payment has been received.

The payment deadline for our Semester 2 courses is Wednesday 22nd January 2025 at 5pm. Please note that places are not confirmed until payment is received.  

If you have any problems making payment, please contact leap@manchester.ac.uk 

All information shared with The University of Manchester is held in line with current Data Protection Legislation. Please see our Privacy Policies for more information.

Important Privacy information

We are processing personal characteristics, contact details and special category data, such as disability information, for the purpose of processing your LEAP application and creating your student record (only applicable to staff, members of the public and alumni). Your data will only be processed for the reason stated above. The data will be processed in line with the UoM Privacy Policies. When the data is no longer required, it will be securely deleted. If you have any questions or need more information, please contact leap@manchester.ac.uk. We handle the security, integrity and privacy of your data with the utmost care at all times and in line with current Data Protection Legislation.